Shipping policy

WHAT SHIPPING METHODS ARE AVAILABLE?

Spend over $150 to receive free standard shipping to anywhere in the Continental U.S. Orders typically take between 2–4 business days to be processed and shipped, and can take an additional 2-5 business days to arrive once shipped out via our standard shipping methods.

For all orders under $150, we offer a $6 flat-rate shipping to anywhere in the Continental U.S. Standard shipping rates apply for Alaska, Hawaii, and Puerto Rico.

We also offer expedited shipping. Options and pricing will be displayed at checkout. Expedited shipping orders will be processed and shipped on the same business day if placed before 12:00 PM PT, or the next business day if placed after 12:00 PM PT. An estimated delivery date will be displayed at checkout for expedited shipping options.

Please note that weekends and holidays are not considered business days and are excluded from processing and shipping, including expedited shipping orders. All expedited shipping orders placed on a weekend or holiday will be processed and sent out on the next business day.

You will receive an email with tracking information when your order has been shipped. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval.


DO YOU SHIP INTERNATIONALLY?

Not yet—but we hope to in the future!


WHAT IF MY ORDER IS DAMAGED?

If you have received a damaged or incorrect item, please contact us at TaliaWilda4522@outlook.com within 3 days of receiving it. Include a note with a photo of the damaged or incorrect item and your order number, and we’ll take care of it for you.


MY ORDER WAS LOST, NOW WHAT?

We are very sorry this happened! While the shipping carrier is responsible for the delivery of your package once it leaves our warehouse, please contact us, and we will open an inquiry into the lost package. We will do our best to assist you in retrieving it. Ultimately, Fortify Systems LTD is not responsible for any lost packages.


MY ORDER WAS STOLEN, NOW WHAT?

Fortify Systems LTD is not responsible for any stolen packages.


CONTACT US

Trade Name: Fortify Systems LTD
Email: TaliaWilda4522@outlook.com
Physical Address: Fundătura Caisului 17, Râmnicu Sărat 125300,RO